STAGING PROTOTYPE Nothing on this page is live, indexed, or purchasable. All payments are in TEST MODE — no real money moves. Synthetic data only.

For the adult child · Australia

Your parent's aged-care statement, checked against the actual fee rules.

Upload the provider's statement. CareLedger maps every line against the published Support at Home and residential aged-care fee rules, flags anything that looks wrong — with the dollar amount and the rule it appears to break — and drafts the questions to put to the provider.

Upload a statement — $29 AUD See a sample report

$29 AUD one-off per statement. No subscription. Read-only — no account access, no money movement. It reads the statement, nothing else. Pricing is a test target [unverified].

Read-only by designWe never ask for bank logins, My Aged Care passwords, or account access.
Private to youWe never contact your parent and never contact the provider.
Cited findingsEvery flag carries its primary source so you can verify it yourself.

Start with a free advocate — before you pay us anything.

Before you pay us anything, or contact the provider, you can get free, independent help from the Older Persons Advocacy Network (OPAN): 1800 700 600. They're independent, confidential, and they do this every day. CareLedger is a second pair of eyes on the paperwork — not a replacement for an advocate.

Read-only It audits the paper. No account access, no money movement, no care decisions.
Your call, your timing The report comes only to you. What happens next — and whether to raise anything with your parent — is your decision.
Safety tripwire If anything suggests possible misuse of funds, we generate no provider letter — we direct you to OPAN and the Aged Care Quality and Safety Commission first. Some things are not billing disputes.

01

How it works

Three steps. A calm, dignified process for a task nobody enjoys doing.

1

Upload the statement

A PDF or photo of the provider's quarterly statement. You'll confirm you have authority to share it — for example as an appointed representative, an enduring power of attorney for financial matters, or with the older person's consent. (Prototype: file handling is staged; no data retained beyond 30 days.)

2

Get the findings

Every charge checked against the published fee rules — the 10% care-management rule, the Higher Everyday Living Fee rules, co-contribution limits. Plain English, dollar amounts, and rule citations you can verify yourself. See a sample report (synthetic example).

3

Get the query pack

A ready-to-send set of questions to the provider with the exact figures and rule references — plus the escalation path if they don't fix it. You send it when you're ready. We never contact anyone on your behalf.

02

What it checks

Findings are general information about published fee rules — not legal, financial, or care advice. Every finding cites its primary source.

Support at Home statements

  • Care management charged above the 10% quarterly-budget rule
  • Legacy "package management" fees that shouldn't exist under Support at Home
  • Entry, exit, or hidden fees — banned under the program's consumer protections
  • Co-contribution rates above the assessed category limits

Support at Home covers ~390,000 participants as of June 2026 [verified 2026-06-30, via ABC reporting].

Residential statements — Higher Everyday Living Fee

  • HELF charges for services previously received free — providers have already paid back ~$200,000 in refunds after Commission action [verified 2026-09-28, multiple outlets]
  • HELF used for accommodation-related or standard-care items
  • HELF price rises above annual indexation
  • Missing separate HELF agreement or cooling-off checklist

HELF rules are residential aged care only; fee-cap treatment varies by program [verified 2026-09-28].

03

Pricing

$29 AUD one-off · per statement audit

Findings report with dollar amounts and rule citations, plus the provider query pack — generated for findings that warrant it. No subscription, no upsells, no "no win, no fee" framing: you pay for the checking regardless of what it finds. And if the statement is clean, you get that in writing too. Peace of mind is part of the product. Pricing is a test target [unverified].

Test mode: this prototype simulates payment only. No real money moves. Full test-mode checkout on the next page.

Upload a statement — $29
Staged prototype note: the sample report shows how findings are presented. The statement parser for real-world PDFs and photos is still in validation — the decisive open question before launch [unverified].

What CareLedger is

General information about published aged-care fee rules, applied to a statement you supply.

  • ✓ A check of charges against published rules, with citations
  • ✓ A set of questions to ask your provider, in your words
  • ✓ OPAN-first: free advocates before paid checking
  • ✓ Read-only: reads the statement, nothing else

What it is not

We say this plainly, because it matters.

  • ✕ Not legal, financial, or care advice — and never predicts outcomes
  • ✕ Never says "you are entitled to" or "the provider is breaking the law" — it asks questions, interrogative not conclusive
  • ✕ Never contacts your parent or your provider
  • ✕ Never promises recovered money or legal outcomes
  • ✕ No fake testimonials, no countdowns, no scarcity theatre

04

Questions, answered gently

Will this upset my parent?
The report comes only to you. We never contact the older person. How and whether to raise anything with your parent is your decision — an OPAN advocate (free, 1800 700 600) can help you think it through.
What if the statement is clean?
Then you get that in writing: no breaches found, with the checks listed. Peace of mind is the product too.
What if I disagree with a finding?
Every finding carries its source. Check it yourself, or take the report to OPAN (free) and let an advocate sense-check it before you contact the provider.
Do you store the statement?
Uploaded statements are used only to produce your audit and are deleted after 30 days. We never sell or share data. [unverified — retention policy to be confirmed by solicitor review, a blocking pre-launch gate]
Is this legal or financial advice?
No. CareLedger provides general information about published fee rules. It is not legal, financial, or care advice, and it makes no claim about legal outcomes. A solicitor and an aged-care advocate must still review the product before anything goes live.
What happens if something looks like misuse of funds?
If anything in a statement is consistent with possible misuse of your parent's funds by a third party, CareLedger will not generate a provider letter. It will direct you to OPAN and the Aged Care Quality and Safety Commission first, in distress-safe language. Some things are not billing disputes.

Know what's in the statement. Calmly.

$29 AUD one-off per statement audit. Findings with citations, a query pack for the provider, and a clean bill of health when there's nothing wrong. Read-only, private, OPAN-first.

Upload a statement — $29 See a sample report first

Test mode only — this prototype simulates payment. General information, never advice.

Upload a statement — $29